Universal Banker - Siloam Springs, AR; part-time
Listed on 2026-01-03
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Universal Banker
As a Universal Banker at Generations Bank, you will have a passion for helping customers. Building, maintaining and deepening relationships will be at the heart of this position. You will provide exceptional customer service by recommending appropriate customer solutions using the Bank's catalogue of various products and services.
What Makes Generations Bank Different?We prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.
- Accountability:
We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional. - Relationships:
We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential. - Communication:
We believe in proactively sharing ideas and information. - Stewardship:
We believe each team member should care for our assets and opportunities as if they were their own.
If you share a common vision in our culture and core values, we encourage you to apply.
What Does a Universal Banker Do?The responsibilities listed below are representative of the knowledge, skill, and/or ability to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
- This is a part-time, non-exempt (hourly) job, schedule TBD.
- As a community bank, Generations is deeply invested in our community! Beyond the teller area, this role will have opportunities for community outreach/involvement.
- All Semifinalist candidates take a timed, math assessment test in a proctored setting to ensure ability to solve basic math problems.
BASIC QUALIFICATIONS - you must have these to be considered for this role:
- High school diploma or general education degree (GED).
- One or more years of customer service.
- Ability to perform the essential physical and mental demands listed in the attached "Full Job Description."
PREFERRED QUALIFICATIONS - you will stand out if you have these:
- Strong basic math skills.
- Intermediate bilingual language ability (English and Spanish).
- High attention to detail and strong organizational skills.
- Experience with Microsoft Office programs.
- Strong personal initiative and flexibility.
- Six months or more of cash handling experience.
- Competitive Wages
- Comprehensive medical, dental and vision benefits
- Paid time‑off program
- Company‑paid holidays (10 annually)
- 401(k) with Company Match
- Company‑paid Basic Life Insurance
- Company‑paid Short‑Term Disability
- Employee Assistance Program
- Paid Maternity and Paternity Leave
- Training and Advancement opportunities
- Company-sponsored volunteer opportunities
Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.
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