Center Director

Department: Center Management

Location: Siloam Springs, AR

Compensation: Up to $100K ($70K – $75K base + up to 35% monthly bonus) + benefits

We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology – our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.

As the Center Director, you’ll have the unique opportunity to oversee and be accountable for all aspects of the growing Donor Center—driving performance, building a lean and high-performing team, and ensuring an exceptional donor experience. You’ll be managing the P&L of a site within a hyper-growth organization, managing the day-to-day while providing critical input to Operations team leadership.

Compensation: Up to $100K ($70K – $75K base + up to 35% monthly bonus) + benefits

Travel: 8 weeks of paid training with travel and accommodations provided

• Lead daily operations and strategy by planning and optimizing all processes to achieve donor flow, retention, and operational goals.
• Own and manage the P&L, improve efficiency, and implement action plans to meet or exceed targets.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Ensure compliance and safety — uphold all federal, state, local, and company regulations; partner with quality and facilities teams; lead audits and inspections.
• Communicate and align expectations through regular team syncs and make data-driven decisions to guide your team.

• High school diploma, GED equivalent, or higher education
• 2+ years of supervisory or leadership experience
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
• Ability to work both day and evening hours, weekends, holidays, extended shifts as needed

• A Growth-Driven Leader — You are self-aware and curious, have integrity, and have a track record of growing strong teams
• An Empathetic Communicator
  — You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others
• A Reliable Problem Solver – You take ownership. You’re excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented
• A Data-Driven Decision Maker — You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases

• Someone who isn’t excited to get their hands dirty — while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.
• Someone who doesn’t thrive in an environment of continuous change — we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this roller coaster.
• Someone who wants to clock in and clock out
  . We are looking for team players who care about the impact their site is having on their communities and the healthcare system, which takes a true ownership mentality and often extra hours.

• Competitive pay + monthly bonus potential
• Significant career growth opportunities in a fast-scaling environment
• Medical, dental, and vision insurance
• Paid time off and company holidays