Process Excellence Subject Matter Expert

Overview

We are a values driven organization putting Relationships FIRST. Eagle Bank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

Eagle Bank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships.

The minimum and maximum projected annualized salary for this position is: $ to $. Additional compensation may be possible based on experience and skills.

Responsibilities

The Process Excellence Subject Matter Expert provides senior leadership for enterprise project and systems transformation initiatives, with primary accountability for successful design, implementation, adoption, and stabilization of enterprise platforms and processes. The role leads cross-functional work streams across business requirements, process redesign, governance, integrations, testing, reporting, training, cutover, and go-live readiness. Following implementation, the position supports the Project Management Office as an enterprise systems and process owner, accountable for platform governance, optimization, project systems strategy, reporting enablement, and the ongoing alignment of technology with business priorities.

The successful candidate combines executive-level program leadership, strong business process knowledge, and hands-on enterprise systems implementation experience. The role serves as the primary connection among the Project Management Office, Technology, Risk, Internal Audit, business stakeholders, vendors, and implementation partners, and provides clear decision support and escalation to executive governance.

Major

Duties & Responsibilities:

Executive Program Leadership Own enterprise implementation initiatives from mobilization through stabilization, including scope, roadmap, milestones, resource planning, budget coordination, dependencies, risks, issues, and business outcomes.

Lead cross-functional work streams and coordinate day-to-day execution across Technology, EPMO, Risk, Internal Audit, vendors, implementation partners, and business stakeholders.

Establish program governance, decision rights, design authority, escalation protocols, and executive reporting for enterprise transformation initiatives.

Provide clear recommendations to executive sponsors and governance committees on scope, design, risk, readiness, and key implementation decisions.

Hold internal and external workstream leaders accountable for deliverables, quality, timelines, and resolution of cross-functional dependencies.

Business Process and Systems Design Lead future-state design of core business capabilities, including project intake, prioritization, resource planning, portfolio reporting, workflow management, process controls, and operational reporting.

Lead the cleanup, rationalization, and redesign of project data structures, reporting hierarchies, workflow rules, and supporting system configurations.

Partner with Finance leadership to translate accounting, controllership, management reporting, and regulatory…