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Estimator​/Dispatcher; Locksmith & Commercial Door Services​/Installations

Job in 111 University Blvd w, Silver Spring, Montgomery County, Maryland, 20901, USA
Listing for: King Locksmith and Doors Inc
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Full Time position
Listed on 2026-10-28
Job specializations:
  • Business
    Construction Sales, Estimator
  • Construction
    Construction Sales, Estimator
Salary/Wage Range or Industry Benchmark: 28 USD Hourly USD 28.00 HOUR
Job Description & How to Apply Below
Now Hiring: Estimator / Dispatcher; Locksmith & Commercial Door Services/Installations
Job Type: Full-Time
Pay: Competitive, based on experience

About the Position:
We are seeking a reliable, organized, and detail-oriented Locksmith & Door Services Estimator / Dispatcher to join our team. This position plays an important role in coordinating locksmith and door service operations, preparing estimates, scheduling technicians, and ensuring excellent customer service.
The ideal candidate will have strong communication and organizational skills, the ability to multitask, and a professional attitude when working with customers, technicians, and vendors. Experience in the locksmith, commercial door, or construction industry is a plus.

Responsibilities
  • Prepare estimates and quotes for locksmith services, commercial door repairs, installations, and hardware replacements.
  • Review customer requests, photos, measurements, and project specifications to determine pricing and materials.
  • Schedule and dispatch technicians for service calls, repairs, installations, and emergency requests.
  • Answer incoming calls, respond to customer inquiries, and coordinate service appointments.
  • Communicate job details, priorities, and updates to technicians and customers.
  • Follow up on estimates, pending approvals, and scheduled work.
  • Coordinate with suppliers and vendors regarding parts, materials, and hardware.
  • Maintain accurate records of estimates, work orders, schedules, and job statuses.
  • Assist with daily office operations to ensure jobs are completed efficiently and on schedule.
Qualifications
  • Previous experience in estimating, dispatching, scheduling, or customer service preferred.
  • Knowledge of locksmith services, commercial doors, door hardware, closers, panic bars, and access control is a plus.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Computer proficiency, including email, spreadsheets, and scheduling software.
  • Attention to detail when preparing estimates and processing work orders.
  • Professional phone manner and a customer-focused attitude.
  • Dependable, punctual, and able to work independently and as part of a team.
What We Offer
  • Full-time employment with opportunities for growth.
  • Competitive pay based on experience and qualifications.
  • A professional and supportive work environment.
  • Opportunities to develop industry knowledge and advance your skills.
How to Apply
If you are organized, dependable, and interested in working in the locksmith and door services industry, we encourage you to apply.
Please submit your resume and a brief summary of your relevant experience.
We look forward to welcoming the right candidate to our team!
Position Requirements
1+ Years work experience
Skills / Industry Qualifications Required
  • Estimating & Bidding: Experience preparing estimates, pricing proposals, and submitting bids for locksmith services, commercial door installations, door hardware replacements, repairs, and related projects.
  • Bid Preparation & Review: Ability to review bid invitations, requests for proposals (RFPs), requests for quotes (RFQs), project specifications, drawings, schedules, and scope-of-work documents to determine project requirements and prepare accurate, competitive bids.
  • Material & Labor Costing: Ability to calculate labor costs, materials, hardware, equipment, subcontractor costs, overhead, and profit margins when preparing estimates and bids.
  • Commercial & Government Bids: Experience reviewing and responding to commercial, property management, general contractor, and government contracting opportunities is highly desirable.
  • Takeoffs & Project Evaluation: Ability to review door schedules, hardware sets, specifications, and architectural drawings to identify required locks, closers, panic bars, access control hardware, and other door-related products and services.
  • Vendor & Supplier Coordination: Ability to obtain pricing and quotations from manufacturers, distributors, and suppliers to support accurate project estimates and competitive bids.
  • Bid Submission & Follow-Up: Ability to prepare professional bid packages, meet submission deadlines, track pending bids, communicate with customers and general contractors, and follow up on submitted proposals.
  • Service Estimating: Ability to evaluate service requests, photos, measurements, and job descriptions to determine labor, materials, and pricing for service calls, repairs, and installations.
  • Dispatching & Scheduling: Ability to coordinate technicians, prioritize service calls, schedule installations, and communicate job details and updates effectively.
  • Technical Knowledge: Familiarity with locksmith services, commercial doors, door hardware, master key systems, panic hardware, door closers, high-security locks, and electronic access control systems is a plus.
  • Computer Skills: Proficiency in Microsoft Excel, Word, email, and estimating or project management software. Experience with electronic bidding platforms and construction procurement portals is a plus.
  • Attention to Detail: Strong organizational, analytical, communication, and time-management skills, with the ability to manage multiple estimates, bids, deadlines, and service requests simultaneously.
Preferred Experience: Candidates with experience estimating commercial locksmith and door projects, preparing bids for general contractors, responding to RFPs and RFQs, and pursuing public-sector or government contracts are strongly encouraged to apply below.
Contact Information
Contact Name: King Locksmith and Doors Inc
Contact Phone: 2403451455
Preferred method of contact: Email with CV via Application Box below.
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