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VP, Americas Service & Customer Excellence

Job in Silver Spring, Montgomery County, Maryland, 20901, USA
Listing for: Smiths Group
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 132000 - 237000 USD Yearly USD 132000.00 237000.00 YEAR
Job Description & How to Apply Below

Smiths Detection, part of Smiths Group, seeks a seasoned executive to lead Americas Service operations from Maryland. The role drives service delivery, customer success, and profitable growth across field service, training, and depot operations.

Responsibilities include setting service strategy, managing global partnerships, and guiding performance reviews while engaging with government and commercial customers. Travel up to 50–60% is required.

This position is for the VP, Americas Service & Customer Excellence role at Smiths Group.

We are currently recruiting a VP, Americas Service & Customer Excellence for our team in MD, United States.

This is a strong opening to take on the VP, Americas Service & Customer Excellence role at Smiths Group.

As a VP, Americas Service & Customer Excellence, you will play an important part at Smiths Group in MD, United States.

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