Customer Service Graphic Design

4 days ago Be among the first 25 applicants

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts

The team member primarily responsible for understanding customer requirements and translating it to proofs for production execution, also helping to oversee and maintain the existing customer base. Should be proficient in Adobe Illustrator. This role includes customer relationship management, marketing, understanding requirements, sign printing and graphic design. Training will be provided. Graphic Design Computer with large Monitor is provided. Non-exempt - paid bi-weekly .

Probation 1 month from date of joining.

• Manage customer requirements, and translate that into proofs using Adobe Illustrators and prepare estimates.
• Be one point contact for customer.
• Keep customer information updated in CRM software.
• Responsible for marketing of services, update newsletter, social media etc.
• Assist with sign printing and making

• Ability to maintain a high level of engagement with a customer base
• Adobe Illustrator
• A keen eye for visual design

• 2+ year of prior Adobe Illustrator , photoshop is a must
• 2+ years of prior customer sales and service experience
• Fluent in written and spoken English

Mon to Friday 8:30 AM to 5 PM

Compensation: $16.00 per hour

Working at Speed Pro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, Speed Pro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.

At Speed Pro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.

Working at an independently owned and operated Speed Pro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.

• Entry level

• Full-time

• Design, Art/Creative, and Information Technology

• Printing Services

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