Part-Time and Entitlements Specialist

Are you ready to make a real difference in the lives of individuals with mental health diagnosis and co-occurring disabilities? Join our team at Rock Creek where passion drives everything we do!

At Rock Creek, we believe in empowering individuals to live fulfilling and independent lives. We provide comprehensive support services to individuals with mental health diagnosis, intellectual, developmental disabilities and co-occurring disorders, fostering their growth, independence, and happiness. At Rock Creek, we're not just a team – we're a family driven by love, compassion, and the unwavering belief that everyone deserves to live a life filled with purpose and joy.

As a part time Housing and Entitlements Specialist (HES) will be to assist the Consumer Entitlements and Benefits Manager (CEBS) with administrative tasks, speaking with consumers and third-party representatives and work with consumers to provide personalized housing supports.

• Make a Difference:
  
  Experience the joy of knowing that your work directly improves the lives of others.
• Rewarding Work:
  
  Be part of a supportive team environment where your contributions are valued and recognized.
• Personal Growth:
  
  Receive ongoing training and professional development opportunities to enhance your skills and advance your career.
• Work-Life Balance:
  
  Enjoy flexible scheduling options that allow you to maintain a healthy work-life balance.
• Passionate Community:
  
  Join a passionate community of like-minded individuals who are dedicated to making a positive impact in the world.

• Gather, Review and Scan mail received from Department of Health and Human Services, Social Security Administration, Center for Medicare and Medicaid and all other mail for Residential Rehabilitation Program Consumers/Entitlements related.
• Scan and pre-fill re-determinations and benefit reviews from DHHS
• Electronically and manually file paperwork received on behalf of Developmental Disabilities Administration (DDA) and Mental Health Administration (MHA), Residential Rehabilitation Program (RRP) Consumers
• Maintain Tracker for DHHS Food Stamp and Public Assistance to Adults benefits for each DDA/MHA RRP Consumer
• Contact Consumers and third-party representatives if verification paperwork is needed
• Create and Maintain rapport with DDA/MHA House Managers and staff; report changes regarding County Benefits
• Assists in improving and if necessary, re-designing processes, approach, coordination, and establishing templates; implementing any necessary changes.
• Updates job knowledge by participating in educational opportunities; maintaining personal networks.
• Develop standard operating procedures for creating and implementing independent housing plans.
• Develop and maintain information tracking for all
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma (or equivalent) and a minimum of two (2) years’ experience working with Adults diagnosed with varying mental health, developmental and intellectual disabilities.
• Minimum of 2 years' of a human services and/or administrative experience.
• Knowledge of Internet and Microsoft Office software (Specifically Microsoft Excel and Word)
• Excellent organizational and time management skills, with the ability to manage multiple tasks.
• Strong communication and interpersonal skills to effectively deliver training and collaborate with staff members and…