CMS Operations Specialist II

Overview

The CMS Operations Specialist (II) will manage activities related to the Central Management System (CMS) and other software, including Tracklogs, hosted in the Web Operations Center (WOC).

This position is contingent upon contract award.

• Serve as the liaison between the WOC and the RFIMS host facility's client network to assure secure and reliable connections between the CMS subsystem, in accordance with the applicable Interface Control Documents (ICD) and Service Level Agreements (SLA) for the RFIMS field sites' host facility client networks.
• Monitor the operational health and status of the CMS subsystem, IFSS, and ancillary equipment to ensure they are operationally available and fully functional.
• Monitor and report radio interference, follow procedures for reporting to Federal and Partner stakeholders, perform diagnostic tests of system, and follow escalation procedures when problems cannot be resolved.

• Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field.
• At least 5-10 years of relevant experience in IT Security.
• Familiarity with cloud operations.

Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements.

Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $144,000 to $ (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of the GST total compensation package for employees.

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility. If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role.

Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL  form of identification or an equivalent acceptable form.

GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Salary: $144,000 - $165,000 per year