Mid-Level Helpdesk & IT Support Specialist
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Cognizance Technologies, LLC is seeking a mid-level Helpdesk Specialist in Silver Spring, MD. The role focuses on intake, triage, and queue management across Service Now queues, email, Teams, and phone to ensure timely resolution.
You will handle Tier 0–2 support, coordinate with SMEs, maintain documentation, and uphold SLA-driven responses. A 3–5 year background in enterprise support is preferred.
Join us at Cognizance Technologies LLC as our next Mid-Level Helpdesk & IT Support Specialist in Silver Spring, MD, United States.
The following opening is for a Mid-Level Helpdesk & IT Support Specialist with Cognizance Technologies LLC.
Our group is growing, and we are hiring a Mid-Level Helpdesk & IT Support Specialist in Silver Spring, MD, United States.
This opening is for the Mid-Level Helpdesk & IT Support Specialist role at Cognizance Technologies LLC.
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