Salesforce Business Analyst: Stakeholder Liaison & CRM Optimizer

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services and e-commerce.

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Hi Friends,

Hope you are doing great,

I have an urgent requirement from one of my esteem client, I will appreciate if you can have an eye on the below requirement and send me your consultant updated profile ASAP.

Position:
Salesforce Business Analyst

Location:

Silver Spring MD 20910

Duration: 6-12months

US or GC … must be local candidates and in person interview is mandatory.

The Role
This position will act as the liaison between internal stakeholders and the technology teams to:

• Document, analyze, validate and communicate business requirements.

• Participate in the development, enhancement, and maintenance of  and related internal systems.

• Analyze and document business processes in order to facilitate smooth technology roll-outs.

Specific duties include but are not limited to the following essential job functions:
Project Support

• Lead the collection, analysis, documentation and coordination of business requirements and business rules.

• Assist in quality assurance and defining testing strategy and risks.

• Assist in the enforcement of project deadlines and schedules.

Stakeholder Management

• Work directly with and serve as the liaison between business units, key stakeholders, technology, and support teams.

• Collaborate with subject matter experts and technology experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Design & Maintenance

• Maintain workflows, approval processes, and validation rules based on stakeholder requirements.

• Create and maintain reports within Salesforce.

• Implement minor changes and enhancements in

• Monitor and manage  data quality.

Process and System Documentation

• Document changes to the design and implementation of

• Deliver informative, well-organized presentations.

• Participate in short- and long-term planning sessions with business units to improve business processes.

Basic qualifications

• Bachelor’s Degree in Information Technology Management or related discipline or 5+ years of direct equivalent experience.

• 3+ years of hands on Salesforce Administration / Analysis.

• 2+ years of experience in technical…