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Retail Sales Manager - Customer Experience Leader

Listing for: Warby Parker
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Warby Parker is opening a new store and seeking a Sales Manager to lead a team of Retail Advisors. You will drive customer-focused service, help ideate process improvements, and participate in special projects that shape our retail operations.

You will oversee daily store functions, coach 8–10 team members, and collaborate with Store Leaders on performance reviews and training while delivering Warby Parker's service standards.

The following position is for a Retail Sales Manager
- Customer Experience Leader with Warby Parker.

Join Warby Parker and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Retail Sales Manager
- Customer Experience Leader role at Warby Parker, based in Silver Spring, MD, United States.

We are looking to fill the Retail Sales Manager
- Customer Experience Leader position at Warby Parker in Silver Spring, MD, United States.

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