Senior CX Strategy & Customer Experience Manager
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
Housing Opportunities Commission of Montgomery County (HOC) is seeking a Senior Customer Experience Manager in Silver Spring, MD to lead public affairs/customer experience initiatives, oversee projects and staff, and drive data-driven improvements.
The role requires extensive knowledge of strategic communications, customer service, and project management, with supervision over the Call Center team and collaboration across departments to deliver best-in-class service.
We have an opening for a Senior CX Strategy & Customer Experience Manager in Silver Spring, MD, United States within Management & Operations, IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior CX Strategy & Customer Experience Manager role in the description above.
We appreciate your interest in this position.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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