General Manager - Silver

General Manager – Silver Spring

Apply for the General Manager role at Nando's PERi-PERi North America.

Location:

Silver Spring, MD. Posted 4 days ago. Be among the first 25 applicants.

At Nando’s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando’s PERi-PERi with everyone who chooses it. We will redesign and build a business that thrives by fully answering customers’ needs and enduring over time by putting people at the heart of everything we do. We will lead with our values and act with care, compassion, and kindness, changing lives together every day and everywhere.

• Lead your team by inspiring confidence in their abilities.
• Create a pipeline of future leaders by effectively training, coaching, and developing your people to take on additional responsibility.
• Engage with guests and Nandocas to develop relationships and create lasting connections.
• Practice and support appropriate goal setting with Assistant General Manager and Restaurant Managers.
• Practice and consistently exude professional language and demeanor to navigate and resolve situations with both Nandocas and guests.
• Effectively delegate tasks to empower and develop your Assistant General Manager and Restaurant Managers.
• Own and execute performance reviews.
• Display complete knowledge and ownership of Nando’s food safety and operational standards to ensure a safe guest and Nandoca experience.
• Safeguard keys, secure doors, and oversee security by setting the alarm.
• Ensure the weekly completion and accuracy of inventory, Administrative File, and time‑keeping for payroll submission.
• Teach and manage the creation of effective manager and Nandoca schedules aligned with financial targets.
• Practice responsible cash management: monies issued, safe counts, deposit preparation, cashier checks, authorizations, refunds, and voids following Nando's policies.
• Execute all opening duties: read the Manager Communication Log (MCL), review staff line‑up, check catering orders, operational preparedness, sales forecast, inventory, prep sheet, safe count, cashier assignments, and chicken cook sheet.
• Own back‑of‑house duties during the shift: completion of prep and pull/thaw lists, full utilization of the cook sheet, timely and accurate line checks.
• Conduct a shift changeover: reconcile monies and safe, validate food and production levels, perform a final walk‑through, and update the Manager Communication Log (MCL).
• Execute all closing duties: final walk‑through for cleanliness, set up catering orders for the next day, complete closing inventory, reconcile cash, validate time‑keeping, run end‑of‑day reports, update MCL.

Pay range: $68,000-$103,135 per year.

• Four weeks of vacation and one week of sick leave annually.
• Sales and long‑term incentive bonuses.
• Competitive medical, dental, and vision plans.
• 401(k) retirement plan with a 4 % company match after one year.
• Conference and celebration opportunities.
• Opportunities for advancement through development programs and NROs.
• Free shift meal.

• High school diploma or equivalent (GED) preferred.
• Three to five years of General Manager experience.
• Demonstrated understanding of safety, sanitation, and food handling procedures and ability to coach and train the team.
• Friendly and polite with a professional work ethic.
• Flexibility to work different job functions, shifts, and overtime.
• Basic computer and internet navigation skills.
• Successfully complete manager training within allotted time.
• Pass a background and credit check.
• Must be able to work at any restaurant in the region from a food/alcohol licensing and transportation perspective.

• Ability to lift up to 50 lbs independently for extended periods.
• Walk or stand for 8‑10 hours per day.
• Hand‑eye coordination.
• Reaching, bending, twisting, stooping.
• Pushing and pulling.
• Lifting overhead.
• Climb stairs in restaurants with multiple levels.

Nando's Restaurant Group, Inc participates in E-Verify. Please read the E-Verify and Right to Work notices before applying. Nando's North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.