Retail Sales Manager — Customer Experience Leader
Listed on 2026-10-17
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Retail
Retail & Store Manager, General Retail
Michaels in Silver Spring, MD seeks a Sales Manager to lead a high-performing store team and deliver outstanding customer experience. You will drive selling behaviors, manage SOPs, and ensure strong KPI results, including loyalty program adoption and omni-channel services like BOPIS and Same Day Delivery.
The role requires 3+ years of retail leadership, a hands-on approach, and the ability to coach associates across departments while upholding brand standards and store conditions.
This role is for the Retail Sales Manager — Customer Experience Leader role at Michaels.
We invite applications for the Retail Sales Manager — Customer Experience Leader position located in Silver Spring, MD, United States.
The following opportunity is for a Retail Sales Manager — Customer Experience Leader with Michaels.
Our group is growing, and we are hiring a Retail Sales Manager — Customer Experience Leader in Silver Spring, MD, United States.
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