Program Officer, Resettlement

Career Site
- Posting Location(s) Hybrid or Remote
- Silver Spring, MD or New York, NY or United States

HIAS seeks an experienced Program Officer, Initial Resettlement to lead research and analysis of federal, state, and local benefits and resources that help refugees achieve self-sufficiency in the Program of Initial Resettlement (PIR) funded by the Office of Refugee Resettlement (ORR). Working with the HIAS Virtual PIR team, affiliates, state coordinators, and other stakeholders, the Program Officer assesses resource needs, monitors policy and benefit changes, identifies service gaps, and develops practical solutions.

The Program Officer develops and delivers guidance, resource tools, and technical assistance related to public benefits and essential services, including, but not limited to, education, healthcare, English-language instruction, Social Security, transportation, and employment.

Note, this position is based at our headquarters in Silver Spring, Maryland or our office in New York, New York, and we will consider a remote option for applicants who live outside of commuting distance to either of our offices and are based in other states in which we are registered (California, Colorado, Connecticut, Florida, Georgia, Massachusetts, Michigan, New Jersey, Ohio, Pennsylvania, Texas, Virginia).

The salary for this position is $60,. This position is grant funded and the position is contingent on funding.

• Assesses affiliate resource needs and develops and implements responsive support plans in consultation with affiliates.
• Leads research, development, and maintenance of resource and referral tools for core service provision and other social services clients may need; utilizes and adapts HIAS library of resources as appropriate.
• Monitors and analyzes changes in federal, state and local public benefits for which refugees may be eligible, assesses implications for PIR service delivery and communicates actionable guidance to affiliates and internal stakeholders.
• Thoroughly researches enrollment and application processes for required PIR services, translating findings into accurate, user-friendly guidance and data resources for affiliates.
• Develops and delivers guidance, resource tools and technical assistance to affiliates and clients on accessing public benefits and essential services, as appropriate.
• Cultivates and maintains relationships with community service providers and other stakeholders to strengthen referral networks and address service gaps identified by affiliates.
• Analyzes barriers to accessing resources and benefits, develops practical solutions and coordinates with affiliates and other stakeholders to resolve complex access issues.
• Maintains accurate and timely documentation of activities in compliance with program requirements.
• Synthesizes key activities, trends, service gaps, and outcomes for monthly and quarterly reporting, as needed.
• Advocates on behalf of virtual PIR clients with community providers, public agencies, and other stakeholders to address barriers and facilitate access to essential services.
• Applies specialized expertise to additional pre- and post-arrival functions as needed.

• Bachelor’s degree in human services, public policy, international development, or a related field required; an equivalent combination of education and relevant experience may be considered.
• 3-5 years of progressively responsible experience in refugee resettlement, program data management, humanitarian services, immigration, or a related field, including experience independently managing complex program responsibilities.
• Substantial knowledge of the U.S. Refugee Admissions Program and Office of Refugee Resettlement programs required.
• Substantial…