Transit Coordinator,Grade T2 Job Silver Spring area,Maryland USA,Transportation

This Position is ONLY Open to Montgomery County Government Employees

Current Montgomery County Government employees;

Montgomery County employees who were affected by a reduction-in-force and currently have RIF priority rights;

Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or

Active Project SEARCH Interns or former Montgomery County Government Customized Employment Public Interns, or Project SEARCH Interns within 24 months of completion of internship.

Please note: The salary range above represents the earning potential for this position. The anticipated hiring range for this position will be $64,614 to $110,418, based on the candidate’s qualifications and experience.

WHO WE ARE

The mission of the Montgomery County Department of Transportation (MCDOT) is to move people and connect places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth and vibrancy in Montgomery County. The Department has five divisions:
Highway Services, Parking Management, Transit Services, Traffic Engineering and Operations, and Transportation Engineering. We are a large organization with over 1,200 employees and a dedicated County budget of $300 million.

The Division of Transit Services coordinates transit services in Montgomery County. Transit fulfills an essential mobility mission for the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other destinations. The Division employs 850+ people and operates nearly 400 buses on 80+ fixed routes throughout Montgomery County. The Division plans, schedules, and manages the County's Ride On bus system, consisting of County-owned and operated buses.

Ride On carries roughly 18 million riders annually.

WHO WE ARE LOOKING FOR

The Montgomery County Department of Transportation (MCDOT), Transit Services Division, is seeking Transit Coordinators to help oversee and support the County’s public transit bus operations. These positions are responsible for monitoring, coordinating, directing, and reporting on a portion of Ride On service, including taking short-term corrective actions to ensure safe, timely, and efficient transit service across a large area of Montgomery County.

The ideal candidate communicates clearly and effectively both verbally and in writing to provide direction to Bus Operators and deliver excellent customer service to the riding public. They possess strong knowledge of Ride On operating procedures, County geography, routes, and transit communications and dispatch systems. This candidate maintains a consistent focus on safety while responding to accidents, incidents, disruptive passengers, and challenging road or weather conditions.

They apply strong problem-solving skills to quickly assess service disruptions and implement immediate corrective actions that keep service on track. Additionally, they bring a positive attitude, collaborate with staff at all levels, and provide confident leadership in both road and desk coordinator roles.

MUST have a valid Commercial Driver’s License.

The Transit Coordinator plays a critical role in advancing MCDOT/Transit Services’ mission by applying strong organizational skills, effective problem-solving, detailed report writing, and a consistent focus on maintaining adequate service coverage. This role provides essential frontline operational support to ensure safe, reliable, and efficient bus service across the Ride On network, with an emphasis on safety, customer service, and coordinated operations.

In this capacity, the Transit Coordinator oversees a fleet of more than 285 buses traveling across hundreds…

Transit Coordinator, Grade T2