Logistics Coordinator

The Logistics Coordinator assists in the daily coordination of outbound transportation operations supporting both food service and retail customers. This role supports the Transportation Planning Lead in ensuring all shipments are scheduled, tracked, and executed effectively to support on-time delivery and high customer service standards.

The Logistics Coordinator works closely with Sales, Production, and Warehouse teams to confirm order readiness and delivery schedules, while assisting in the coordination of shipments using both the company's local transportation fleet and third-party carriers for deliveries outside the service area.

• Assist in coordinating and scheduling daily outbound shipments to meet customer delivery requirements
• Create loads, track, and monitor carrier status to ensure timely pickup and delivery
• Coordinate scheduling delivery and pickup appointments and updating changes in real time
• Facilitate monitoring shipment progress and communicate delays or service issues as directed

• Coordinate local deliveries utilizing the company's transportation fleet
• Support the sourcing and coordination of third-party carriers for shipments outside the service area
• Maintaining relationships with carriers to support consistent service levels
• Facilitate rate requests and carrier communication as needed

• Act as the communication link between Sales, Production, and Warehouse teams to ensure alignment on order readiness and delivery schedules
• Provide updates on delivery status, delays, and changes to internal stakeholders
• Communicate with carriers and drivers regarding delivery expectations and schedule changes as directed

• Assist in identifying and resolving transportation issues such as delays, missed appointments, and routing challenges
• Communicate and document service disruptions and corrective actions
• Escalate issues to the Transportation Planning Lead as appropriate

• Maintain accurate shipment records, tracking information, and delivery documentation
• Monitor transportation-related emails and phone calls and respond in a timely manner
• Request and file of Proof of Delivery (POD) and related documentation

• Provide support for after-hours coverage as needed based on operational requirements
• Perform other duties as assigned to support transportation and logistics operations

• High school diploma or equivalent required; additional logistics or supply chain education is a plus
• 1-3 years of experience in transportation, logistics, supply chain, or coordination role preferred
• Working knowledge of DOT regulations, including Hours of Service and transportation compliance requirements
• Strong organizational and time management skills with the ability to manage multiple priorities
• Strong communication skills, both written and verbal
• Problem-solving ability with attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a fast-paced environment and support changing priorities
• Willingness to learn and develop within transportation operations

• Experience working with third-party carriers or transportation operations
• Exposure to food distribution or time-sensitive delivery environments
• Familiarity with dispatch or transportation coordination processes

• Fast-paced, operations-driven environment requiring frequent coordination across departments
• May require early mornings, evenings, weekends, or extended hours based on business needs
• Ability to respond quickly to changing operational demands and priorities

One Fine Family is built on a simple belief - everyone deserves great chicken at a great price. Proudly based in Baltimore for more than 60 years, we've grown into a family of brands united by that purpose. One Fine Chicken delivers "Better Chicken for Everyone" with premium qua