Sales Associate

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education, and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life‑changing job opportunities, ensuring they are career‑ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job‑training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Title: Retail Sales Associate

Salary: $17.13 / hr

FLSA Status: Hourly

Location: Silverdale, WA

The Retail Sales Associate interacts and assists customers, donors and others with merchandise selection, suggestion selling and cashiering in a courteous and professional manner.

• Proactively acknowledge, greet and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Able to communicate through standard telephone and wireless audio systems.
• Merchandise, restock and provide general floor maintenance where needed.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school graduate or equivalency preferred, but not required.
• No experience required.

• Ability to learn new technology and software as related to the job.

N/A

While performing the duties of this job, the employee will be required to lift and carry up to 30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Able to communicate with others effectively both verbally and written, including those who have limited English skills.

Maintain reliable attendance.

• Organizing, sorting, categorizing, counting, adding, subtracting.
• Interpreting data.
• Problem solving.
• Communicating with the public.
• Verbal and written communication skills.

Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.

• A health plan that includes medical, dental, vision and prescription coverage.
• 100% Employer‑paid life, accidental death and dismemberment (AD&D), and long‑term disability insurance (for salaried employee).
• Voluntary supplemental coverage for life, accident, illness, and short‑and‑long‑term disability.
• Flexible Spending Accounts (FSA) Plan.
• Roth and 403(b) Retirement Savings Plan program.
• Paid vacation (9) holiday and sick time.
• Limited paid time off for Jury Duty and Bereavement Leave.
• Employee discounts.
• Emplo…