Motor Pool Dispatcher

Duties/Responsibilities:

• Works with software to input data, generate work tickets, closeout service orders and run reports.

• Conveys urgent and emergency customer requests to appropriate personnel.

• Maintains filing system for completed service orders and other documentation as directed.

• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.

• Anticipates weather complications along routes and at the drivers' destinations; communicates delays and route changes as necessary.

• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.

• Monitors drivers working hours to ensure compliance with federal and state laws and regulations.

• Presents a professional, positive, and helpful attitude at all times when interacting with customers, co-workers, and supervision.

• Maintains effective communication with management, employees, and customers.

• Perform other duties as assigned.

Required Skills/Abilities:

• U.S. Citizenship.

• Ability to obtain and maintain base access.

• Submit to and successfully pass pre-employment drug test and background check.

• Valid state driver's license.

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Ability to follow verbal and written instructions.

• Proficient in Microsoft Office.

Education and Experience:

• High school diploma or equivalent required.

• Minimum three years demonstrated experience performing as a dispatcher in an environment of similar scope and complexity.