Nissan Service Advisor

Service Writer / Advisor – Nissan
Simi Valley, CA
Full-Time | Commission |

Join a professional, family-owned dealership where you're more than just an employee – you're part of the team.
First Nissan of Simi Valley
, part of the First Automotive Group
, is growing and seeking an experienced and motivated Service Advisor to deliver exceptional customer service and help drive our award-winning service department forward.

What You’ll Do:

• Serve as the key point of contact between customers and technicians.
• Accurately write repair orders and explain service recommendations.
• Advise customers on needed repairs and maintenance – and sell with integrity.
• Provide timely updates to customers on service status.
• Follow up with appointment reminders and post-service communication.
• Maintain high Key Performance Indicator (KPI) scores.

What You Bring:

• Experience as a Service Advisor/ Writer (required).
• Strong automotive knowledge and a passion for customer care.
• Ability to multi-task in a fast-paced environment.
• Familiarity with CDK software (preferred).
• Professional appearance, work ethic, and a team-oriented mindset.
• Valid Driver’s License with a clean driving and background record.
• At least 3 years of stable work history in a customer-facing role.

Benefits Include:

• Competitive commission-based pay
  .
• Medical, Dental, Vision insurance.
• 401(k) retirement plan.
• Paid vacation.
• Opportunities for advancement in a supportive, growth-driven environment.