Pet Grooming General Manager

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

At Aussie Pet Mobile, we're dedicated to delivering premium grooming services right to our clients' doorsteps. We prioritize the well-being of pets, ensuring every grooming session is a positive, stress-free experience. Our mission is to make grooming convenient while maintaining the highest standards of care for our furry friends.

We're looking for a dynamic and experienced General Manager to oversee our mobile pet grooming operations. In this role, you will have the opportunity to grow and develop a team of passionate professionals, drive business growth, and ensure exceptional service delivery. The General Manager must be a strong leader with previous grooming, leadership, customer service, and sales expertise. Your leadership will help keep pets happy, healthy, and well-groomed, embodying our commitment to excellence.

• Competitive salary and commission on grooms.
• Opportunity to grow and scale a pet grooming business.
• Guidance from Industry Experts:
  Personal mentorship from a seasoned owner
• Comprehensive Benefits:
  Including medical, dental, and vision insurance
• Wellness and Leave:
  Generous vacation and paid time off
• Equipment and Training:
  Company-provided workwear, VOIP phone, and professional training
• Healthy Workplace:
  Work with a team of dedicated pet lovers who share your passion.

• Hire, develop, retain, train, and inspire a team of groomers, bathers, and future administrative staff.
• Foster a collaborative and positive work environment, encouraging professional development
• Set performance goals and provide regular feedback to team members.

• Coordinate grooming appointments for efficient scheduling and timely service.
• Oversee inventory management, including grooming supplies and equipment.
• Maintain high standards of cleanliness and safety in our mobile grooming units.

• Interact with clients, addressing their needs, concerns, and feedback with empathy and professionalism.
• Ensure exceptional customer service, building strong relationships with pet owners.
• Handle client escalations effectively to maintain satisfaction.

• Monitor financial performance, including revenue, expenses, and profitability.
• Develop and execute strategies to optimize business growth and achieve financial targets.
• Prepare budgets, track expenses, and manage pricing structures.

• Collaborate with our marketing team to promote services and attract new clients to ensure ongoing conversions.
• Participate in community events, networking, and partnerships to enhance brand visibility.
• Leverage social media and other channels to engage with pet owners.

• Proven experience in pet grooming and related roles.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational, communication, and problem-solving abilities.
• Passion for animals and a commitment to their well-being.

• Entrepreneur s 2024 Franchise 500: “Best of the Best” Franchises
• Fran Serve’s FRAN-TASTIC BRANDS 2024
• Top 500 Franchises on Entrepreneur’s 2024 Franchise 500

At Aussie Pet Mobile, working here isn’t just a job—it’s a community where we come together for the love of pets.

Apply now to start a career that loves you back!