Shop Manager

Ready to rev up your career? Are you ready to take the next step in your career? Are you leader with a knack for fixing things? If so, consider a role as U-Haul Company’s Shop Manager. In this position you will work under the direction of the Marketing Company President, profitably direct shop personnel.

Shop Manager

Primary Responsibilities:

Engage in the operation of a rental equipment repair shop, normally consisting of 15+ repair shop personnel who perform preventive maintenance and repair on U-Haul trucks and trailers.

Be on budget through compliance with the operating standards within each Key Result Area (KRA).

Direct shop personnel in the performance of major preventive maintenance services on the rotation truck fleet and direct shop personnel in the performance of standard preventive maintenance (PM) services on the rotation and one-way truck fleet.

Direct repair of trailer, support rental items and general rental items as required.

Direct parts-inventory management, including establishing minimums and maximums for accurate inventory control.

Maintain ongoing educational training through the Joint Efforts in Training (JET) Program and participation in the other U-Haul provided training programs for shop personnel.

Perform truck and trailer repairs commensurate with personnel capability and the facility, to include engine, transmission, drive train and van body repairs, and manage sublet vendors for specialized work such as collision damage.

Ensure that U-Haul rental equipment passes as a minimum standard, a Safety Certification Inspection before being released into rental service.

Personnel administration including hiring, promoting, evaluating performance, training and disciplining shop personnel up to and including termination.

Qualifications

Must be able to safely operate a motor vehicle

Understand the concept of product ionizing and be able to implement it

Develop specialization of labor and use qualification matrix with shop staff.

Be familiar with warranty procedures and guidelines and be goal oriented.

Must be familiar with U-Haul Product Standards.

Follow repair campaigns and special programs exactly; maintain quotas and/or goals.

Ensure that equipment repair is within published repair limits or obtain authorizations from the U-Haul Technical Center for any repairs that will exceed published repair limits prior to beginning such repairs.

Ensure that all equipment is repaired with economy and effectiveness (E&E) and in accordance with established monthly repair budgets. Ensure that all Company funds are promptly remitted to U-Haul International according to established policies.

Ensure quality and total serviceability of repaired products for customer satisfaction.

Must perform safety certifications to ensure quality of work completed

Be familiar with U-Haul financial guidelines pertaining to profit and loss concepts, profit sharing and related matters.

Consult with the MCP and U-Haul Technical Center for guidance in interpreting Company policies and programs and for direction regarding upgrading the shop’s capabilities according to repair requirements in the area served.

Comply with all U-Haul programs, policies and procedures; encourage participation of all shop personnel in all U-Haul supported training programs including both Ford and GMC training classes and the Joint Efforts in Training )JET) Program to enhance or upgrade mechanical skills.

Full medical coverage, if eligible

Prescription plans, if eligible

Dental and vision plans

Weight Watchers, if eligible

Opportunities for advancement

Valuable on-the-job training

Tuition Reimbursement Program

Free online courses for personal and professional development at U-Haul University®

Business-travel insurance

You Matter Employee Assistance Program

Paid holidays, vacation and sick days, if eligible

Employee Stock Ownership Plan (ESOP)

401(k) savings plan

Life insurance

24-hour physician available for kids

Met Law Legal Program

Met Life auto and home insurance

Discounts on cell phone plans, hotels and more

Life Lock identity theft protection

Savvy consumer-wellness programs - from health-care tips to financial wellness

Dave Ramsey’s Smart Dollar Program

The work involves…