Restaurant General Manager

Overview

As the team at Zaxbys expands, we’re looking for a General Manager to lead our restaurant. The G‑M will guide the team to a positive culture, maintain high morale, and drive sales while ensuring brand standards are upheld.

• Complete all training requirements including the Zaxbys General Manager Development Plan, Operations Excellence Capstone Class, Food Safety Certification, Manager Certification, and any additional training required by Zax LLC.
• Deliver great experiences to guests and ensure the restaurant consistently upholds service, product quality, and cleanliness standards.
• Maintain appropriate staffing levels: source, interview, hire, retain, and recognize top performers.
• Provide training, mentoring, coaching, and development while holding team members accountable.
• Plan, delegate shift assignments, and adjust schedules to drive sales and control labor costs.
• Create and maintain a positive culture and healthy team morale through guidance and leadership.
• Manage profitability by driving sales, controlling costs, developing team members, and ensuring operational standards.
• Build community relationships to increase sales and service excellence.
• Control costs and losses, improve operations, and maintain compliance with Zaxbys Franchising LLC and Zax LLC policies.
• Complete performance reviews for crew and assist with manager reviews.
• Maintain compliance with federal, state, and local laws, guidelines, and procedures.
• Utilize management tools, keep accurate records, and review performance metrics daily.
• Handle and report guest and team member complaints in a timely manner.
• Maintain flexibility to exceed role expectations and ensure safety guidelines are followed.

• 21 years of age or older.
• Valid driver’s license, vehicle insurance, and reliable transportation.
• Open availability; able to work at least 5 days and 48 hours per week.
• Flexible schedule including days, nights, weekends, and holidays.
• Successful background check and motor‑vehicle report.
• Leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Minimum education:
  
  high school diploma or equivalent; some college preferred.
• 3–5 years of management experience required.
• Restaurant management experience preferred.

• Medical, Dental, Vision, and HSA insurance.
• Short‑Term and Long‑Term Disability.
• Employer‑paid Life Insurance.
• 401(k) with employer match: 100% match of first 3% contribution, plus 50% match of next 2% contribution.
• Paid Time Off, Paid Holidays, and Free Meals.
• Employee Referral Program.
• Opportunities to advance.

$70,000.00 – $80,000.00 per year (salary range). Bonus potential: up to 24% of annual salary paid quarterly.