Senior Executive , Ops Resilience & Knowledge Management Cell
Job in
Singapore, Singapore
Listing for:
Sentosa Development Corporation & Subsidiaries
Full Time
position
Listed on 2026-10-15
Job specializations:
-
Business
Business Continuity, Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 60000 - 90000 SGD Yearly
SGD
60000.00
90000.00
YEAR
Job Description & How to Apply Below
Job Role:Senior Executive, Ops Resilience and Knowledge Management (ORKM), Integrated Operations Hub (IOH)
The Operations Resilience and Knowledge Management (ORKM) unit, under the Integrated Operations Hub (IOH), drives Sentosa’s operational resilience and crisis readiness through integrated planning, risk and situational analysis, preparedness exercises, crisis management support, and coordinated operational follow-through.
About Ops Resilience and Knowledge Management (ORKM), Integrated Ops Hub (IOH)
As custodian of the Sentosa Resilience Framework (SRF), ORKM works across internal and external stakeholders to anticipate and mitigate operational risks, strengthen preparedness, and support coordinated decision-making and response. The unit also develops the foundations for effective knowledge management by capturing operational learning, maintaining key references, and translating lessons into improved plans, procedures, training, and ground operations.
Duties & Responsibilities – Ops Resilience and Knowledge Management
Drive operational resilience planning and coordination across the Integrated Operations Division by taking ownership of key operational platforms, assessments, and follow-through. Bring together inputs from relevant departments to identify emerging risks, dependencies, and capability gaps; align mitigation priorities; and drive the timely resolution of issues and action items. Apply data, trend analysis, environmental scanning, and historical insights to shape operational assessments, strengthen preparedness, and support management decision-making.
- a. Safety and Security Review Committee (SSRC)
- b. Integrated Operations Coordination Meeting (IOCM)
- c. Operational Readiness Plan (ORP)
- d. After Action Review (AAR)
- e. Management Cluster Walk
Drive organisational readiness under the Sentosa Resilience Framework (SRF) for effective crisis response and recovery. Support the planning, coordination, and delivery of resilience exercises and readiness initiatives; oversee the Sentosa Crisis Operations Group’s (SCOG) training and preparedness cadence; identify capability and process gaps; and work with stakeholders to implement practical improvements.Curate and deliver the annual Sentosa Resilience Outreach programme to strengthen resilience awareness, skills, and shared ownership across SDC stakeholders.During a crisis, serve as a core member of the Crisis Secretariat supporting the Sentosa Crisis Management Group (SCMG) and Sentosa Crisis Operations Group (SCOG). Drive information coordination across crisis functions and stakeholders, consolidate inputs into a clear and timely situational picture, track mitigation and recovery measures, support SCOG meetings and reports, and ensure critical updates are escalated or disseminated to the appropriate decision-making levels.As a member of the core Crisis Secretariat team, be available for ad hoc activation at any time, as required and directed by the Head SCOG, except when overseas.Drive and lead the development and anchoring of ORKM’s knowledge-management foundations by establishing clear processes for the capture, review, maintenance, organisation, retrieval, and archival of key Standard Operating Procedures, manuals, operational references, and lessons learned.Partner content owners and subject-matter experts to keep institutional knowledge current, accessible, and aligned with operational needs. Drive the capture and application of lessons from incidents, exercises, and After-Action Reviews (AARs), while supporting the development of a structured knowledge repository and governance framework that strengthens organisational continuity, reduces reliance on individuals, and enables continuous operational improvement.Plan and facilitate…
Position Requirements
10+ Years
work experience
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