Associate E-Commerce Product Manager

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work
, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #Life At Razer  experience that will put you in an accelerated growth, both personally and professionally.

This role will be responsible for both the operational health of  and the delivery of new digital experiences that drive business growth, customer satisfaction, and platform efficiency.

We are looking for an experienced and driven Assistant E-Commerce Product Manager to join the Global E-Commerce Platform team. This role will be responsible for both the operational health of  and the delivery of new digital experiences that drive business growth, customer satisfaction, and platform efficiency.

The successful candidate will manage day-to-day platform operations, lead vendor engagements, and partner with cross-functional stakeholders to deliver new features and enhancements across the end-to-end customer journey. This role requires a strong balance of product thinking, stakeholder management, project execution, and technical coordination.

• Partner with fellow Product Managers to define, prioritize, and deliver new features across the pre-purchase and post-purchase customer journeys.
• Translate business requirements into clear product requirements, user stories, and acceptance criteria.
• Own end-to-end delivery of product initiatives from discovery through implementation, user acceptance testing, and post-launch optimization.
• Work closely with E-Commerce Growth, Sales, Operations, DTC Marketing, and MIS teams to align product initiatives with business objectives.
• Analyze customer behavior, business performance, and stakeholder feedback to identify product opportunities and improvements.
• Support product roadmap planning and contribute to prioritization decisions based on business impact and customer value.

• Work alongside  teams to drive conversion and achieve revenue targets by eliminating friction points to purchase.
• Partner with internal stakeholders to design and implement scalable solutions.
• Facilitate stakeholder discussions to align requirements, manage expectations, and drive decisions across multiple teams.
• Act as a key liaison between business and technical teams throughout project life cycles.

• Own the day-to-day operational health of  and ensure platform stability and performance.
• Manage external vendors and development partners responsible for bug fixes, enhancements, and maintenance activities.
• Lead daily update ceremonies and maintenance work streams, including backlog review, issue prioritization, and sprint planning.
• Triage production issues, coordinate resolution efforts, and ensure timely communication with stakeholders.
• Monitor platform health, customer experience, and operational KPIs to identify areas for continuous improvement.
• Maintain and prioritize maintenance backlogs to ensure optimal site performance and business continuity.
• Drive operational excellence through process improvements, documentation, and governance practices.

• Support global product launches, marketing campaigns, and exclusive product drops on
• Coordinate cross-functional readiness activities to ensure successful execution of high-traffic and business-critical initiatives.
• Monitor launch performance and work with stakeholders to address operational or customer experience issues in real time.