Senior Product Manager

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US $7 billion in assets and facilitates more than US $7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

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At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

We are looking for a Senior Product Manager with a strong user experience focus to join BIT (formerly Matrixport). You will be responsible for driving product strategy and execution with a deep focus on client-facing experiences, ensuring our products are intuitive, compelling and aligned with user needs across our digital asset platform.

• Define and iterate the product strategy and roadmap for user-facing products, ensuring alignment with business objectives and market opportunities
• Champion a user-centric approach by conducting user research, identifying client pain points, and translating insights into meaningful product improvements
• Collaborate closely with design, engineering, and business teams to deliver high-quality, user-centred product experiences
• Drive competitive analysis and benchmarking to ensure our products maintain a strong market position
• Build and maintain product metrics frameworks to measure user engagement, satisfaction and retention
• Work cross-functionally with compliance, risk, marketing and operations to ensure seamless product delivery
• Contribute to product culture and raise the bar for UX standards across the product team

• Proven experience as a Product Manager with a strong focus on user experience, ideally from a top-tier internet, fintech, or platform company
• Strong understanding of UX principles, user research methodologies and product design processes
• Experience working on consumer-facing or institutional financial products is a plus
• Data-driven with strong analytical skills and the ability to translate data into actionable product decisions
• Excellent cross-functional collaboration and stakeholder management skills
• Fluent in both Chinese and English

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