Banking Customer Service Officer; Call Centre

Build your career in banking with structured training, competitive pay and a $1,000 allowance after training.

• Basic Salary: $2,600 – $3,600

• Up to $1,000 allowance after completing training and receiving manager approval

  • $600 night shift allowance

  • $400 transport allowance

• 12-month contract

• Contract may be renewed or converted to permanent employment
  , depending on performance and business direction

• 3 months of structured training during office hours

• Choose between Jurong East or Changi Business Park after completing training

Location: Jurong East or Changi Business Park (EXPO)

Working schedule:

• 5 working days per week

• 4 weekdays + 1 weekend

• Roster-based schedule

• Any 8 working hours between 1:00 PM and 12:00 Midnight

Your first 3 months will be a training period
, conducted during office hours.

• Training may be conducted at Jurong or Changi

• Location during training cannot be selected

• After completing training, you can choose your preferred location between Jurong East and Changi Business Park

You will:

• Provide personalised customer service over the phone

• Assist customers with banking products, accounts and service enquiries

• Understand customer needs and provide suitable solutions

• Identify cross-selling opportunities during customer interactions

• Provide quality service and support customer satisfaction

• Gather customer feedback and identify common issues for improvement

• Well-spoken

• Good learning attitude

• Proficient in Microsoft Office

Structured Training
Receive 3 months of training during office hours to build your knowledge for the role.

Attractive Additional Allowance
Receive a $1,000 allowance after completing training and receiving manager approval.

Location Flexibility
Choose between Jurong East and Changi Business Park after completing training.