Shipping Coordinator x ; Customer Service​/Freight Forwarding​/West

Working hour: 9am - 6pm (Mon - Fri)

Company located at Jurong East

Variable Bonus +Excellent Welfare

Well Established Freight Forwarding Company

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor's invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

• GCE O Level / Diploma in Logistics Management or equivalent
• 1 to 3 years of relevant customer service / airfreight experiences

We regret that only shortlisted candidates will be contacted.