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Student Services Manager
Job in
Singapore, Singapore
Listed on 2026-10-15
Listing for:
NANYANG SERVICES CENTRE PTE. LTD.
Apprenticeship/Internship
position Listed on 2026-10-15
Job specializations:
-
Education / Teaching
Education Administration
Job Description & How to Apply Below
- Serve as the primary point of contact for international students.
- Oversee onboarding, orientation, and integration programs.
- Ensure students receive proper academic guidance and pastoral care.
- Handle student concerns, feedback, and conflict resolution.
- Support visa-related documentation coordination (if applicable).
- Monitor and evaluate teaching quality and student satisfaction.
- Implement systems to measure academic performance and service standards.
- Conduct classroom observations and gather student feedback.
- Work closely with academic leadership to improve curriculum delivery.
- Ensure compliance with accreditation and education standards.
- Prepare reports on academic quality and student satisfaction.
- Identify areas for improvement and recommend solutions.
- Develop SOPs to maintain service excellence.
- Any other ad-hoc duties
- Bachelor’s degree in Education, Management, International Relations, or related field (Master’s preferred).
- 3–5+ years experience in student services, academic management, or international education.
- Experience working with international students is highly preferred.
- Strong understanding of education quality assurance systems.
- Excellent communication and problem-solving skills.
- Strong leadership and organizational ability.
Position Requirements
5+ Years
work experience
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