Student Guidance Officer - Student Services ITE College East

What the role is:

As a Student Guidance Officer (SGO) in the Student Services Department, you will maintain student discipline as well as provide support for administrative work.

• Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
• Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making.
• Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
• Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
• Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and
• Other Duties – Perform other duties as assigned.

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.

The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands‑on, Minds‑on, Hearts‑on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.