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Field Service Engineer​/Senior Field Service Engineer

Job in Singapore, Singapore
Listing for: HANMI SINGAPORE PTE. LTD.
Full Time position
Listed on 2026-10-15
Job specializations:
  • Engineering
    Maintenance Technician / Mechanic, Field/Service Technician, Mechanical Engineer, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 110000 SGD Yearly SGD 60000.00 110000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Equipment Installation, Calibration, and Acceptance
    • Perform installation and functional verification of back-end semiconductor equipment (such as Die Attach, Thermal Compression, AOI, TC Bonder, etc.) at customer sites.
    • Carry out machine calibration, production line integration, and SAT/FAT acceptance testing in accordance with SOPs and customer requirements.
  • Technical Support and Troubleshooting
    • Handle equipment signal abnormalities, software/hardware failures, and fixture-related issues in real time.
    • Conduct Root Cause Analysis (RCA), propose corrective actions, and report findings to the engineering team at headquarters.
    • Provide on-site and remote technical support to ensure equipment uptime meets customer expectations.
  • Equipment Maintenance and Servicing
    • Perform scheduled Preventive Maintenance (PM) and equipment performance calibration.
    • Maintain and update maintenance logs, service reports, and parts replacement records.
    • Evaluate equipment health conditions and recommend optimization or improvement actions.
  • Customer Training and Technical Documentation
    • Train customer engineers and operators on equipment operation, maintenance, and safety procedures.
    • Prepare service reports, technical documentation, and troubleshooting guides.
    • Support the development and update of internal knowledge base materials.
  • Internal Collaboration and Cross-Country Technical Communication
    • Collaborate with engineering, quality, and R&D teams at the Korea headquarters.
    • Provide feedback on equipment functions, software performance, and design improvement needs.
    • Support new product testing, demos, and customer pilot-run activities.
  • Job Requirements
    • Candidate must possess at least a Diploma, Bachelor’s Degree, or Master’s Degree in Electrical, Mechanical, Automation, Optics, or other relevant engineering disciplines.
    • Minimum of 3 years of hands-on working experience in machine setup, installation, maintenance, and packaging equipment.
    • Strong communication skills with a careful, detail-oriented, and methodical working attitude.
    • Patient, responsible, and able to work well both independently and as part of a team.
    Position Requirements
    10+ Years work experience
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