Compliance Officer and MLRO

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Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

• Founded by Harvard graduates and third‑time founders – also founders of Segovia (successful exit) and Give Directly (>$300M revenue, fastest‑growing NGO).
• Top performers from Bain, Bolt, Google, McKinsey, Safe Boda, Uber, Zipline, and more – we move fast and hire people who do as well.
• Mission‑driven, guided by values, in deed not just word.
• Team as global as the mission, >30 languages from 25 countries (learn to make Chicken Moambe? We’re the place).

Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast‑paced tech startup environment. Launched in 2019, we are tapping into a transformative shift in global finance: from banks to phones. This has created a revolution in emerging markets where most people had no access to digital finance.

Taptap Send allows immigrants to send money home instantly and with no fee, saving money in the process. With a formal market size of >700B, we have a lot more saving to do for our users.

We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), First minute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context‑specific angels.

We’re seeking a Compliance Officer and MLRO (CO/MLRO) with 5+ years of experience to support our MPI licensing process and establish compliance operations for Taptap Send in Singapore. The role is based in Singapore, so you must either be currently based there or be willing to relocate.

• Support the MPI licensing process in Singapore, including preparation and review of application materials, liaison with regulators, and coordination with external counsel and advisors.
• Set up local compliance operations and establish an effective compliance framework aligned with Taptap Send Group’s standards.
• Ensure compliance with all applicable Singapore laws and regulations, including the Payment Services Act (PSA), MAS Notices on AML/CFT, and all relevant MAS guidelines.
• Manage and coordinate regulatory reporting to MAS, ensuring timely and accurate submissions and proactive communication of material changes.
• Develop, maintain, and update policies and procedures tailored to Singapore operations under the PSA.
• Conduct compliance testing and monitoring, ensuring prompt remediation of identified issues.
• Prepare internal compliance reports for management and the board.
• Report suspicious transactions to the Singapore Financial Intelligence Unit (STRO) in accordance with legal requirements.
• Oversee CDD/KYC/EDD on new customers, partners, and products.
• Collaborate with Group Compliance and internal audit teams to strengthen controls and ensure consistency with global standards.

• Strong understanding of Singapore AML/CFT regulations, including the Payment Services Act (PSA) and MAS AML/CFT Notices and all relevant MAS guidelines.
• 5+ years of experience in compliance within a fintech regulated by MAS.
• Experience managing regulatory engagements, ideally leading licensing projects.
• Knowledge of cross‑border payments is a strong plus.
• Experience with compliance technology tools (transaction monitoring, sanctions screening, KYC platforms, etc.).
• A proactive, solution‑oriented mindset and the ability to build processes from scratch.
• Excellent communication skills and stakeholder management experience.
• ACAMS, ICA, or equivalent qualification preferred.

• Impact first
• Team next
• Accept reality
• Propose solutions
• Win with grit
• Be proactively candid, with yourself and others
• Love the particular
• Own it
• Create positive energy
• Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications from members of underrepresented communities. If you require reasonable adjustments to be made during the recruitment process, please let us know. Any information you provide will only be used to accommodate your requirements.

Note:

we recognize imposter syndrome is real – any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

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