Senior/Guest Service Assistant
Job in
Singapore, Singapore
Listed on 2025-10-23
Listing for:
THE OUTPOST HOTEL SENTOSA
Full Time
position Listed on 2025-10-23
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Customer Service Rep, Hotel Front Desk, Front Desk/Receptionist
Job Description & How to Apply Below
Job Expectations
- Create positive and memorable guests’ experiences within the hotel lobby and reception area.
- Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.
- Maintains comprehensive and accurate knowledge of guests’ arrivals, events, amenities, outlets, and general information.
- Maintains close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
- Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
- Approach any additional tasks assigned by superiors diligently and professionally.
- Minimum completion of PSLE or its equivalent.
- Able to work rotating shifts, weekends and Public Holidays.
- Positive attitude with an outgoing personality and good communication skills.
- Those without experience are welcome to apply.
Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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