Manager, AI​/Automation , SG

Overview

Select how often (in days) to receive an alert:

Tapestry

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen.

We’re always on a journey to becoming our best, but you can count on this:
Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title:
Manager, Digital Commerce Engineering & AI (SEA & ANZ)

Lead the technical evolution of our ecommerce platforms across South East Asia, Australia and New Zealand. This role drives engineering delivery, architecture strategy, AI innovation, and platform stability for our regional Salesforce Commerce Cloud (SFCC) sites using a shared global codebase.

This candidate will lead
external engineering vendors and offshore development teams
, ensuring high-quality builds, seamless integrations, and strong site performance. This position partners closely with global engineering, regional business teams, and cross-functional digital stakeholders to deliver best-in-class online experiences for Coach and Kate Spade.

This role will directly reporting into Director, e-Commerce Technology based in Japan, and matrix reporting into the Director, Head of SEA & Oceania IT based in Singapore.

The successful individual will leverage their proficiency in Digital Commerce & AI to:

• Lead engineering strategy and architecture for SFCC, headless/PWA front-end, Akamai, CMS, PIM and integrations across SEA/ANZ.
• Work closely with the Product Managers and OMS teams, manage offshore engineers and vendor partners to deliver new features, enhancements, and scalable solutions.
• Drive Dev Ops maturity, CI/CD execution, code quality, and performance optimization.
• Integrate AI-driven capabilities into search, personalization, automation, and customer experiences.
• Oversee platform stability, incident management, and operational readiness for major commercial events.
• Partner with global and regional teams to align roadmaps, influence technical decisions, and ensure delivery excellence.
• Drive innovation strategy for the region by identifying, evaluating, and implementing emerging technologies—including AI/ML, GenAI, automation tools, and next gen commerce capabilities—to elevate customer experience and operational efficiency.
• Build AI - powered features across the digital commerce landscape, such as predictive recommendations, personalized storefronts, smart search, automated merchandising, and AI - guided customer journeys.
• Partner with data science, product, and global engineering teams to integrate machine learning models, experimentation frameworks, and real - time decisioning engines into SFCC and the headless/PWA ecosystem.
• Champion a culture of engineering innovation by prototyping new concepts, running discovery spikes, and leading proof - of - concepts for generative AI, automation, and advanced analytics.
• Establish engineering standards and reusable frameworks to scale AI - driven capabilities across SEA & ANZ while ensuring compliance, robustness, and responsible AI usage.
• Evaluate the technical landscape continuously to recommend forward - looking architectural improvements, performance enhancements, and automation opportunities.

The accomplished individual will possess:

-

• 7+ years in e-commerce engineering, software development, or digital platforms.
• Strong expertise with Salesforce Commerce Cloud B2C and modern web engineering (React, JS, Node, PWA).
• Experience managing external vendors or offshore engineering teams.
• Hands-on knowledge of Dev Ops, CI/CD, Git workflows, and API-driven architectures.
• Familiarity…