Forward Deployed Engineer

Overview

As a Forward Deployed Engineer at Field AI, you’ll deploy, integrate, and optimize autonomous systems in real-world environments. You’ll work hands-on with customers and internal teams to ensure successful operations, incorporate field feedback to improve reliability and performance, and drive adoption so our systems become mission-critical from day one.

• Field Deployment & Operations
  • Lead the end-to-end deployment of autonomous systems in customer environments
  • Ensure systems are configured, tested, and operational under real-world conditions
  • Troubleshoot and resolve technical issues quickly to maintain uptime and mission success
• System Reliability & Performance
  • Gather and analyze field feedback to identify areas for improvement
  • Work closely with product and engineering teams to drive enhancements into the core system
  • Implement monitoring and diagnostic tools to ensure sustained reliability
• Customer Enablement & Adoption
  • Partner with customer teams to train and support operators in achieving operational readiness
  • Translate complex technical concepts into clear, actionable workflows
  • Act as a trusted advisor to accelerate adoption and long-term value realization
• Cross-Functional Collaboration
  • Serve as the voice of the customer, bringing field insights back to engineering and product teams
  • Collaborate across software, hardware, and AI research groups to deliver integrated solutions
  • Contribute to building scalable deployment practices and playbooks for future rollouts

• Master’s degree or higher in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related technical field (or equivalent practical experience)
• 2-3 years of experience in software engineering or systems integration in the field robotics industry
• Experience in field deployment of complex technical systems
• Proficiency in Python, C++, Git, ROS
• Familiarity with Linux-based systems, containerization, and cloud infrastructure
• Strong troubleshooting and debugging skills across software, hardware, and networking layers
• Self-starter mindset with the ability to thrive in ambiguous and rapidly changing environments

• Experience deploying, operating, or maintaining mission-critical systems in real-world environments
• Experience using Jira or Wrike or Confluence or other program management software tools
• Ability to work directly with customers in high-stakes, fast-paced settings, translating needs into technical solutions
• Excellent communication skills, with the ability to explain technical concepts to non-technical users
• Willingness to travel and work on-site with customers as needed