Senior​/Lead Solution Engineer - Mid-Market

Responsibilities

• Manage organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops.

• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.

• Build trusted relationship with senior executives and key decision makers across Business and Technology.

• Fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.

• Develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.

• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.

• Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.

• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.

• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience.

• Solution or enterprise architecture experience.

• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solution.

• Business case/value engineering experience to drive compelling points of view.

• Knowledge of related applications, relational database and web technology.

• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.

• Ability to work as part of a team to solve technical problems in a varied environment.

• Translate these needs into a compelling vision and roadmap for our customers.

• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.

• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.

• Proven time management skills in a dynamic team environment.

• Inquisitive, practical and passionate about technology and sharing knowledge.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. All hiring decisions are based on merit and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, veteran or marital status, disability, age, or any other protected characteristic.