Dynatrace Implementation Consultant

As a Dynatrace Implementation Consultant
, you will deploy, configure, and optimise Dynatrace observability solutions within a banking environment. You will collaborate with infrastructure, application, and operations teams to enhance application performance monitoring, observability, and operational resilience across critical banking systems.

• Design, implement, and administer Dynatrace (SaaS/Managed) environments.
• Deploy and manage Dynatrace One Agent and Active Gate across on-premises, virtual, and cloud platforms.
• Configure monitoring for applications, APIs, databases, middleware, and infrastructure.
• Develop dashboards, alerts, reports, management zones, SLOs, and service monitoring.
• Implement RUM, Synthetic Monitoring, DEM, Smartscape, Service Flow, and Davis AI capabilities.
• Monitor critical banking applications and establish end-to-end transaction tracing.
• Conduct performance analysis, root cause investigations, and optimisation recommendations.

• Integrate Dynatrace with enterprise tools such as Service Now, Splunk, and Active Directory.
• Ensure compliance with banking security, audit, and regulatory requirements.
• Provide documentation, knowledge transfer, and operational handover support.

• You have 8-10 years of overall IT experience, including at least 5 years of hands-on Dynatrace implementation.
• You have experience in Banking or Financial Services environments.
• You have worked on large-scale observability transformation programs.

• You have strong knowledge of Dynatrace One Agent, Active Gate, Davis AI, Smartscape, RUM, Synthetic Monitoring, Service Flow, and API integrations.
• You are experienced with Windows, Linux, VMware, IIS, Apache, Nginx, Java/.NET applications, and databases (Oracle, SQL Server, PostgreSQL).
• You have experience integrating Dynatrace with ITSM and monitoring platforms.
• You are familiar with Azure, AWS, GCP, Kubernetes, Open Shift, Docker, and microservices architectures.
• You hold Dynatrace Associate/Professional certification (preferred).
• ITIL Foundation certification is an advantage.

• You demonstrate strong communication and stakeholder management skills.
• You are confident working with infrastructure, application, and operations teams.
• You are disciplined in compliance, documentation, and operational handover.
• You thrive in complex, regulated banking environments.
• Location:
  
  Changi
• Work Setup:
  Onsite with banking teams

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes.

This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.