Systems Project Engineer

Key Responsibilities

• Support and manage virtualization platforms such as Microsoft Hyper‑V, VMware, Azure Stack HCI, and dHCI solutions.
• Configure and support Microsoft Windows Server services including Active Directory Domain Services (ADDS), DNS, DHCP, Group Policy (GPO), Network Policy Server (NPS), File Server, and Failover Clustering.
• Deploy and maintain cloud and hybrid infrastructure solutions on Microsoft Azure, Azure Stack HCI, and AWS platforms.
• Configure, manage, and troubleshoot enterprise storage solutions including SAN, NAS, iSCSI, SMB, Fibre Channel, and NFS environments.
• Perform infrastructure troubleshooting, root cause analysis, performance tuning, and service recovery activities.
• Support backup, replication, and disaster recovery solutions such as Veeam Backup & Replication.
• Perform system monitoring, patch management, firmware upgrades, health checks, and preventive maintenance activities.
• Participate in infrastructure migration, upgrade, consolidation, and transformation projects.
• Coordinate with customers, vendors, principals, and internal teams during implementation and support activities.
• Prepare technical documentation including implementation plans, HLD/LLD design documents, test plans, SOPs, and handover documentation.
• Provide technical recommendations, best practices, and infrastructure improvement proposals to customers and internal stakeholders.
• Support managed services operations, incident handling, escalation support, and maintenance activities.
• Assist in solution planning, infrastructure sizing, technical discussions, and pre‑sales support activities when required.
• Ensure project implementation follows security, operational, and compliance best practices.

• Diploma or Degree in Information Technology, Computer Engineering, Computer Science, or related field.
• Minimum 3 years of hands‑on experience in enterprise IT infrastructure deployment and support.
• Strong experience in server, virtualization, storage, backup, and cloud infrastructure environments.
• Experience supporting Microsoft Windows Server platforms and enterprise virtualization technologies.
• Basic to intermediate knowledge of networking concepts including VLAN, TCP/IP, routing, firewall, VPN, and switching.
• Experience with Microsoft Azure, Azure Stack HCI, AWS, or hybrid cloud environments is an advantage.
• Familiarity with backup and disaster recovery solutions such as Veeam is an advantage.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Good communication, customer handling, and project coordination skills.
• Able to work independently and collaboratively within a team environment.
• Willing to perform after‑office‑hours support and project implementation when required.
• Relevant technical certifications such as Microsoft, VMware, Azure, AWS, Veeam, or networking certifications are an advantage.