Technical IT support & clerical

About the role

We are seeking a Technical IT Support cum Clerical Staff member to join ECO GREEN WASTE MANAGEMENT PTE LTD in a casual position. This role offers a dynamic opportunity to provide comprehensive technical support and administrative assistance to our operations team based in the Tuas West Region. As a casual team member, you will have the flexibility to balance work commitments whilst contributing meaningfully to our IT infrastructure and day-to-day operational requirements.

This position is pivotal in ensuring our systems run smoothly and our administrative processes are efficient and well-organised.

• Provide first-line technical support to staff, troubleshooting hardware and software issues in a timely manner
• Perform network and systems administration tasks, including user account management and access controls
• Maintain IT equipment inventory and coordinate with vendors for repairs and replacements
• Assist with the installation, configuration and maintenance of network systems and peripherals
• Handle routine clerical duties including data entry, filing, documentation and record management
• Respond to technical support requests and maintain detailed records of issues and resolutions
• Support the implementation and maintenance of IT policies and security protocols
• Assist with backup procedures and basic IT system monitoring
• Provide administrative support to various departments including scheduling, correspondence and general office coordination

• Proven experience in technical IT support or a similar role within networks and systems administration
• Strong knowledge of network systems, hardware troubleshooting and software applications
• Proficiency with Windows and/or Linux operating systems
• Experience with help desk ticketing systems and IT service management tools
• Excellent organisational and clerical skills with strong attention to detail
• Ability to communicate technical information clearly to non-technical users
• Proficiency in Microsoft Office Suite and general office software
• High level of reliability and flexibility suitable for a casual work arrangement
• Problem-solving mindset with a proactive approach to identifying and resolving issues
• Relevant certifications such as CompTIA A+, Network+ or similar qualifications are preferred

• Flexible casual work arrangement that allows you to balance personal commitments with professional responsibilities
• Opportunity to work in a growing waste management company committed to environmental sustainability
• Exposure to diverse technical projects and systems administration challenges
• A supportive work environment where you can develop and enhance your IT skills
• Competitive hourly rates commensurate with experience and qualifications

ECO GREEN WASTE MANAGEMENT PTE LTD is dedicated to providing comprehensive waste management solutions with a strong commitment to environmental sustainability. Our company operates at the forefront of Singapore's waste management industry, serving businesses and communities across the island. We pride ourselves on our innovative approaches, operational excellence and our team of dedicated professionals who share our vision of creating a greener, more sustainable future.

Our Tuas West Region facility represents a key hub of our operations, and we are proud of the collaborative culture we foster amongst our team members.