Cloud Ops Engineer
Listed on 2026-10-15
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IT/Tech
AWS, SRE/Site Reliability, Cloud Computing: Infrastructure & Operations
Cloud Ops Engineer About Liquid Group
Liquid Group is a Fin Tech payment services provider headquartered in Singapore. We operate a regional payment network enabling cross-border QR payments and interoperable digital payment solutions for national networks, e-wallet operators, banks, acquirers, and merchants. Our mission is to deliver secure, seamless, and efficient digital payment experiences across Asia through deep ecosystem collaboration.
Through integrations with leading regional payment networks and digital wallet ecosystems, Liquid enables seamless cross-border QR payments across multiple markets, supporting both inbound and outbound transactions.
Website:(Use the "Apply for this Job" box below)..sg
Role OverviewWe are seeking a proactive and hands-on Cloud Ops Engineer to join our Infrastructure & Reliability team. The successful candidate will own the reliability, observability, automation, and operational excellence of Liquid Group’s payment platforms. You will work closely with Infrastructure, Dev Ops, Security, and Engineering teams to ensure our payment services meet stringent availability, performance, and compliance requirements.
In this role, you will bridge the gap between software development and infrastructure operations. You will leverage New Relic for deep APM tracing and synthetic simulation, manage our microservices across AWS ECS & EKS, oversee high-throughput message streaming with AWS MSK (Kafka), drive Infrastructure as Code with Terraform, and ensure high availability for AWS RDS Oracle & PostgreSQL databases.
Key Responsibilities:1. Production Operations
- Participate in a 24×7 on-call rotation.
- Monitor production systems and respond to incidents.
- Troubleshoot application, infrastructure, networking, and database issues.
- Coordinate incident response and lead RCA.
- Configure New Relic APM, Infrastructure Monitoring, Logs, Distributed Tracing, Browser Monitoring, and Synthetics.
- Build dashboards, NRQL queries, alerts, and workflows.
- Develop synthetic payment journeys.
- Improve MTTD/MTTR and manage SLIs/SLOs.
- Manage AWS ECS, EKS, EC2, RDS, and MSK.
- Drive Infrastructure as Code with Terraform and CI/CD.
Qualifications:
Must-Have Technical Expertise
- 4+ years of SRE/Dev Ops experience in high-volume 24×7 production environments.
- Strong AWS (ECS, EKS, EC2, RDS, MSK), New Relic, Terraform, CI/CD, and Python/Go/Bash experience.
- Knowledge of MAS TRM, DR, and PCI DSS. 24×7 on-call mindset.
- Automation-first culture with continuous improvement.
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