Senior Manager - SalesForce

Seeking a meticulous and driven Senior Project Manager with proven track record in successful applications project implementation in the area of Salesforce Loyalty, Marketing, E-Commerce, or other Commercial Off-The-Shelf (COTS) CRM software.

Fronting all projects, he/she will be responsible for end-to-end project management from the project initiation, justification, Proof-of-Concept (POC), evaluation, software development, testing, deployment as well as the system support.

• Bachelor Degree in Computer Science, Information Systems or Financial Engineering;
• Has at least 8 years of Project Management experience with IT application development projects;
• Minimum of 4+ years of designing and implementing Salesforce Loyalty, Marketing, E-Commerce, or other Commercial Off-The-Shelf (COTS) CRM software;
• Extensive hands-on experience working in both Waterfall and Agile environments, including practical familiarity with Scrum, Kanban;
• Deep understanding of Sales Force Dot Com (SFDC) Concepts and Practices;
• Strong technical foundation in integration components for SFDC and Sales Force Cloud Implementation;
• Prior experience in proposal preparation, vendors evaluation, selection and management;
• Proven ability to interact with various business users, senior management, IT teams and external vendors effectively;
• Experience in project plans, milestones, measures, budgets, resource and time management;
• Ability to multitask effectively and deliver working solutions on a tight schedule and fast-paced environment;
• Drives team work to resolve complex business issues through sharing in-depth knowledge and experience;
• Excellent leadership skills and emotional intelligence to influence key decisions, mediate conflicts and build consensus;
• Resourceful and proactive team player with excellent analytical and planning skills;
• Excellent verbal and written communication skills.

• Agile, PMP, CITPM, COMIT or PRINCE2 certified.

• Responsible for end-to-end Salesforceprojects, enhancement, support;
• Work with stakeholders of all levels on project initiation and delivery;
• Prepare/manage work plans, schedules, project estimates/budget, resource plans and status reports on a regular basis;
• Drives implementation consistency and quality through execution of project management best practices;
  
  Review project documentations based on requirements agreed with stakeholders;
• Conducts meetings to communicate expectations, project roles, status updates, track open issues, and work with all groups and clients to resolve issues as required;
• Facilitate the annual project prioritization process & regular project tracking against process & planning;
• Perform vendor management, ensuring their deliverables adhere to project schedule and standards;
• Ensures handed over to Support team is done in accordance to procedure in placed.

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639