Lead Software Tools DevOps Engineer

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people. Our scale and rapid growth make Dyson rich in new opportunities.

We value new ideas and diverse perspectives, so our people are trusted with real work and responsibility from the outset. You’ll develop fast and have the chance to move into different business areas and regions. And you’ll be part of a global network of like‑minded people – a community that supports and learns from each other.

As an SDLC Specialist, you’ll be accountable for the day‑to‑day operation, configuration, integration, and improvement of the SDLC toolchain that underpins global engineering teams. This is a hands‑on technical role requiring strong systems thinking, diagnostic ability, and user‑focused problem solving. You will act as a subject‑matter expert for our Source Code Management & Build, ensuring they are reliable, secure, scalable, and aligned to engineering workflows.

You will support engineers across multiple programmes, partner closely with Product Owners and Dev Ops Engineers, and contribute to the evolution of the developer experience.

Tool Administration & Configuration Core Tool Ownership As a tooling specialist, you will own and manage key SDLC tools, maintaining high standards of consistency and governance.

• Deployment & Configuration of projects, repositories, pipelines, and permission models
• Managing workflows, schemes, templates, and tool‑specific configuration standards
• Maintaining tool best‑practice guidelines and enforcing consistent usage patterns
• Ensuring coherent configuration across teams, products, and regions

• Configure roles, groups, and permission structures
• Integrate tools with enterprise identity systems (SSO, LDAP, Azure AD)
• Enforce least‑privilege access and compliance with audit requirements
• Support user onboarding and offboarding activities

Own Tool Integrations End‑to‑End You’ll ensure SDLC tools operate as a connected, cohesive platform, not isolated systems.

Key responsibilities:

• Maintain integrations across:
  Jira Bitbucket
• Bitbucket CI/build systems
• Build systems Sonar Qube / Black Duck
• Build systems Artifactory
• Monitor integration health and performance
• Diagnose and resolve cross‑tool or cross‑pipeline failures
• Data & Traceability Enablement Maintain traceability from plan → code → build → scan → artefact
• Support evidence requirements for audits, compliance, and release governance
• Ensure lifecycle data integrity across engineering processes

Day‑to‑Day Platform Operations Monitor system health, logs, utilisation, and performance metrics. Respond to incidents, outages, and service degradation. Perform routine maintenance, patching, and upgrades. Manage backups, restores, lifecycle management, and housekeeping.

Problem Management Conduct root‑cause analysis for recurring or high‑impact issues. Distinguish systemic/tooling issues from user errors. Implement preventative fixes, automation, and configuration improvements.

User Assistance & Troubleshooting Support global engineering teams with permissions, configuration, and workflow problems. Interpret log data and tool behaviours to diagnose issues. Provide guidance on correct usage patterns and best practices. Enablement & Documentation Develop and maintain:
How‑to guides, Configuration standards, Troubleshooting documentation. Contribute to…