Technical Lead; Network Services

We’re looking for an experienced Network Architect to lead the design and delivery of complex network solutions for enterprise clients. You’ll combine deep technical knowledge with strong client-facing skills, working across teams to take a solution from first design through to stable, supported operation. You’ll also help shape our design standards and build the skills of the wider team.

• Partner with client to understand their needs and shape WAN, LAN and security solutions around them.
• Join weekly client meetings to report on progress and confirm that delivery stays on track and matches expectations.
• Produce detailed designs covering WAN, LAN, routing and security, and guide their implementation.
• Own delivery from architecture through deployment and testing.
• Take part in internal and customer-facing design review forums to assess feasibility, challenge proposals and validate solutions through testing.
• Support bids and pre-sales activity, making sure our proposals address both initial setup (Day
  1) and ongoing operations (Day
  2).
• Work with delivery and operations colleagues to resolve design challenges and agree on best practice.
• Help create reusable frameworks, playbooks and processes that make our work more consistent and scalable.
• Make sure every solution is secure, resilient and scalable, and meets the client’s performance and availability targets.
• Contribute to root cause analysis (RCA/RFO) reports and present findings to clients and senior management.
• Join occasional out-of-hours calls to support clients in other regions, and provide on-call cover at weekends and public holidays for critical escalations.

• A proven record in network design and delivery, with strong skills in WAN, LAN, routing and security, plus working knowledge of cloud and automation.
• A solid grasp of network security principles, frameworks and best practice.
• Experience managing large, complex network deployments and their ongoing operation.
• Confident presentation skills for both client and executive audiences.
• Strong stakeholder management and the ability to collaborate across teams and organizations.
• The ability to juggle multiple priorities in a fast-moving environment.
• Sharp analytical and problem-solving skills, with a focus on whether a solution is workable and supportable in the long term.
• Experience with both Day 1 delivery and Day 2 operations (highly desirable).
• Flexibility to work outside standard hours when critical situations arise.