IT & Security Operations Engineer
Job in
Singapore, Singapore
Listed on 2026-10-25
Listing for:
HappyGlobal Service
Full Time
position Listed on 2026-10-25
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cybersecurity, Network Security
Job Description & How to Apply Below
- 1. On-site IT support:
Manage day-to-day IT tickets (endpoints, accounts, software, network, conference rooms/AV). Handle device/account provisioning and meet resolution SLAs. - 2. Network troubleshooting:
Serve as the on-site first responder for local network issues (wired/wireless/VPN/DNS/DHCP); perform diagnosis and coordinate with Tier 2/HQ. - 3. Infrastructure operations:
Perform physical maintenance (rack-and-stack, inspection, RMA) for local gear. - 4. Security policy execution:
Implement HQ-issued security policies (EDR/AV, network access, MFA). - 5. Security incident response:
Act as the local first responder for security incidents; support investigation, isolation, and remediation. - 6. Cloud &
Collaboration:
Assist with cloud resource operations; collaborate with HQ teams while maintaining local operational discipline. - 7. Standby Duty:
This role requires participation in scheduled after-hours standby and emergency response. (See Compliance Statement below).
- 1.
Education & Experience:
Bachelor’s degree in Computer Science, Information Security or related field is preferred. Equivalent professional work experience will be fully considered in lieu of a formal degree. 2+ years of relevant experience in IT on-site support/operations. - 2. Technical
Skills:
Proficient in Windows/macOS/Linux; strong networking fundamentals (TCP/IP, Wi-Fi, Wireshark); experience with SCCM/Intune/GPO/MDM; SSO/MFA/VPN/Zero-trust familiarity. - 3. Security & Scripting:
Ability to execute security compliance policies and triage incidents. Basic automation skills (Shell/Power Shell/Python) and cloud familiarity (AWS/GCP). - 4. Language &
Soft Skills:
Effective English communication; strong service mindset and security awareness.
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