LPS Network Engineer - Shift

We are seeking a Network Engineer to be part of the team to monitor, support and manage enterprise-grade networking and security solutions across on-premises and cloud environments. The role requires working knowledge on monitoring tools, network routing & switching, load balancing, firewalls, and cloud-native security, with additional skills in automation, and SDN considered a plus.

• Ensure that the network is performing normally by using network monitoring tools (e.g., Solar Winds, PRTG, Nagios)
• Ensure that all incidents reported are supported in a timely manner
• Travel to remote sites for troubleshooting and support as needed
• Ensure that all alerts and events in the monitoring tools are being attended to
• Perform timely escalation to 3rd vendors for hardware, software and telco related problems
• Support service requests for operational changes related to load balancers, network switching and routing, firewall rules, and update of security policies in security devices
• Perform firmware upgrades for network and security devices
• Check and react to security events on intrusion detection and prevention system, WAF
• Check, troubleshoot and log ticket to Cloud Service Providers for networking components deployed in Azure, AWS
• Analyze network performance issues and recommend optimization options for implementation

• Minimum 3 years of relevant hands‑on experience
• Willing to work on 24x7 operational shifts
• Strong understanding of routing protocols, SDN, VPNs, and network security best practices
• Certification: CCNA or equivalent
• Experience with network monitoring and support of Cisco Routing and Switching, Network load balancers, Checkpoint or Palo Alto Firewalls
• Familiar with ITIL best practices and processes
• Good knowledge of networking (IP addressing, routing, VLANs)
• Familiarity with automation tools (Python, Ansible) and orchestration concepts