Operation Manager Assistant

Roles & Responsibilities:

• 1.Assist the Operations Manager in preparing daily operation schedule, that shall be presented to the management team everyday.
• 2.Assign the job to every worker base on the approved schedule.
• 3.Tracking the job proceeding status.
• 4.Uncover any customer issues or service lapses and discuss them with the Operations Manager and team members, to devise ways of improving, and resolving problems and complaints
• 5.Support the Operations Manager in overseeing the effectiveness of all operational department staff, including review/approval responsibilities for all operations staff.
• 6.Manage all operational functions and work closely with internal divisions and external customers to meet their requirements.
• 7. Manage continually improve productivity and efficiency of the division level processes.
• 8.Work closely with the Operations Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• 9.Any other duties as assigned from time to time.
• 10.Working near Jurong East MRT.

• 1.Strong self-discipline.
• 2.Strong communication skills, both written and verbal.
• 3.1 years management experience.
• 4.Proficient in Microsoft Office Suite.
• 5.Able to communicate fluently in Mandarin with colleagues who only speak Mandarin.