More jobs:
Service Manager
Job in
Singapore, Singapore
Listed on 2026-10-18
Listing for:
OCTOPACK SEA PTE. LTD.
Full Time
position Listed on 2026-10-18
Job specializations:
-
Management
Operations Management -
Engineering
Operations Management
Job Description & How to Apply Below
Position:
Engineering Services Manager (Warehouse Equipment & Service Centre)
Department:
Engineering / Technical Operations / Service Operations
Reports To:
General Manager
Team Size:
Direct management of 4 technical personnel ( 2 Engineers and 2 Technicians )
Employment Type:
Full-Time
Location:
Service Centre / Warehouse Facility
- Technical Leadership & Team Management
- Direct Supervision:
Lead, mentor, and manage a technical team consisting of 2 Engineers and 2 Technicians . - Hands-on Support:
Actively participate in advanced troubleshooting, component repairs, and maintenance of industrial machinery alongside the team. - Performance Control:
Review service reports, validate technical findings, and sign off on equipment installation / rebuilds.
- Direct Supervision:
- Scheduling & Service Center Operations
- Workforce Scheduling:
Coordinate and plan daily, weekly, and monthly work schedules, shift rotations, and preventive maintenance timetables for the team. - Resource Optimization:
Allocate engineers and technicians effectively between in-house service centre refurbishments and urgent on-site warehouse breakdowns. - Turnaround Management:
Oversee the repair pipeline within the service centre to ensure simple machinery is serviced, tested, and returned to operation within strict SLA timelines.
- Workforce Scheduling:
- Machinery Maintenance & Equipment Expertise
- Warehouse Systems Maintenance:
Have experience in managing the operational health of industrial material handling equipment (MHE), including forklifts,reach trucks, conveyor systems etc. - Diagnostic & Predictive Maintenance:
Implement root-cause failure analysis (RCFA) for reoccurring mechanical or electrical machinery issues and establish data-driven preventive maintenance schedules. - Spare Parts Management:
Supervise the service centre inventory, ensuring essential spare parts and diagnostic tools are consistently stocked and maintained.
- Warehouse Systems Maintenance:
- Safety & Standards Compliance
- Ensure all repairs and operations inside the warehouse environment and service centre comply strictly with Singapore's Workplace Safety and Health (WSH) acts and safety regulations.
- Education:
Degree or Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related industrial discipline. - Experience:
Minimum of 5 to 7 years of industrial machinery maintenance experience, with at least 2-3 years in a supervisory or engineering leadership role. - Technical
Skills:
Must possess strong hands-on capability with electro-mechanical systems, hydraulics, pneumatics, and PLC control units. Proven experience handling warehouse equipment (e.g., conveyors, AGVs/AMRs, pallet lifters, or high-speed sorting systems). Advanced skill in reading and interpreting mechanical blueprints and complex electrical schematics. - Soft Skills:
Highly organized with exceptional capabilities in workforce scheduling , resource planning, and technical problem-solving.
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