Senior​/Staff Nurse; Private Urgent Care Centre

As a Senior Staff Nurse in our 24-Hour Urgent Care Centre, you'll provide advanced clinical care and act as the clinical and operational anchor on shift - supporting junior nurses, coordinating care delivery, and upholding our standards for patient safety and service excellence.

• Advanced clinical care & emergency leadership
  - Provide advanced nursing care for moderate-to-high acuity patients, perform rapid assessments and interventions for unstable patients, lead or support resuscitation efforts, and act as a clinical resource for complex/high-risk cases.
• Operational coordination & staff supervision
  - Oversee shift workflow, staff deployment, and patient allocation; provide real-time clinical supervision and guidance to nursing staff; mentor and coach junior nurses, and support competency assessments and training.
• Billing, financial & documentation oversight
  - Ensure accurate charge capture, review nursing/discharge documentation for completeness, and support resolution of billing discrepancies with admin/finance teams.
• Stock, infection control & regulatory oversight
  - Oversee medication/consumables inventory and controlled drug accountability, reinforce infection prevention compliance, and oversee accuracy of medical reports for regulatory/audit purposes.
• Quality, safety & risk management
  - Monitor compliance with clinical protocols, participate in incident investigations, implement corrective/preventive actions, and lead or contribute to quality improvement initiatives.
• Patient & family engagement
  - Manage complex patient/family concerns with empathy, support discharge planning and patient education, and reinforce service excellence standards.

• Diploma in Nursing or BSc (Nursing) from a recognized institution
• Current SNB registration with a valid practising certificate and valid BCLS certification
• Minimum 5-7 years of clinical nursing experience (preferably in urgent care, emergency, acute, or ambulatory care settings), including at least 2-3 years in a senior/supervisory nursing role with demonstrated leadership.
• ACLS certification and emergency/urgent care-related certifications (e.g. ENCC, ATNCC) an advantage.
• Proven ability managing high-acuity patients and leading emergency response
• Strong working knowledge of patient flow, escalation protocols, and acute care coordination
• Experience with clinical governance, quality improvement, and audit frameworks
• Familiarity with billing workflows and charge capture in private healthcare
• Strong leadership, mentoring, and communication skills.
• Able and willing to work on rotating shifts (including overnight shifts), weekends, and public holidays.