Quality Manager; IFS

• Must establish and maintain a Quality Management System (QMS) with quality assurance plans covering all contracted works and services to ensure compliance with contractual quality standards and performance outcomes.
• Must conduct audits on works and services and ensure its onsite core team implements effective quality checks.
• Shall be responsible for the 100% site checks and document review of each and every completed works and services to ensure the quality of works, documentation accuracy, compliance to scope of works and schedule, and accurate costing.

• Independent Quality Assurance Audits must be carried out every 6 months.
• Audit reports must be completed after each audit, reviewed and approved by senior management, submitted to the Superintending Officer (SO) and highlight key findings and improvement areas.

• Audit records must be readily available for the SO’s review.
• The SO may request summary formats, verify audit reports or conduct impromptu audits due to incidents, service failures, or safety violations.

• At least 10% of scheduled maintenance activities across all sites must be audited, including site and documentation checks.
• Monthly checks must be conducted for ad-hoc works, with records submitted every 6 months.
• Audits for ad-hoc works must cover at least: 20% of completed work orders, or 20 work orders, whichever is greater.

• Possess recognised diploma in Engineering, Facilities or Estates Management or equivalent with relevant training in Quality Management System (QMS), ISO requirements and its application.
• The candidate shall pass the Quality Management Systems Auditor / Lead Auditor Training Course in ISO or other equivalent certification.

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