Supervisor, Retail, Retail & Store Manager

Monitor and analyse performance data and make any necessary adjustments to drive commercial success within assigned store area

Allocate resources and organize processes within assigned area to drive efficiency and productivity in a variety of situations

Share best practices to drive the overall store team performance

Lead team to meet or exceed customer expectations at all times

Use advanced Category expertise to drive sales and customer loyalty in assigned area

Coach and motivate individuals within assigned area to maximize their performance

Support the recruitment, on boarding and training of store team members

Guide and train all team members within assigned area on Foundational and Seasonal Brand and product knowledge

Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in assigned area

Manage merchandise delivery processing on the same day it arrives

Keep an organized stockroom and direct sales floor replenishment to ensure assigned areas and/or the entire store’s complete product offer is immediately available and easily accessible to customers in a consistent basis

Execute all applicable loss prevention procedures

Maintain a safe and productive shopping and working environment

Be a role model for customer service and meeting or exceeding customers’ expectations

Supervise and coordinate the team to ensure all customers receive an optimal service level at all times

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

At least 3 Year(s) of working experience in the related field is required for this position.

Required Skill(s): customer service, communication, good leadership

Preferably Executive specialized in Sales - Retail/General or equivalent.